Crossroads Care NI

FREQUENTLY ASKED QUESTIONS

What age does someone need to be to get support from Crossroads?

Our in your prime project supports individuals from the age of 65.

How can I refer someone to get help from Crossroads In Your Prime project?

To refer someone to our in your prime project:

Who can refer?

In short, anyone.
To refer:

What areas in Northern Ireland does Crossroads In Your Prime work?

Currently our in your prime project extends to the following areas:
Belfast, North Down & Ards, Newcastle, Castlewellan, Downpatrick, Ballynahinch, Killyleagh, Saintfield, Lisburn, Newtownabbey, Carrick, Larne, Ballymena, Magherafelt and Ballymoney.

Does Crossroads In Your Prime do anything else other than the befriending service?

Yes. Our project also provides support through a telephone service, social events (such as coffee mornings) and intergenerational activities, where older and younger people interact and learn from each other.

How can I help with the in your prime project?

There are lots of ways you can help support our work with isolated older people. The main way to support our in your prime project is to volunteer for our befriending service.

Please also consider the following ways to support our work with isolated older people:

  • Fundraise – raise funds for our work through sponsored runs, bake sales etc. Click here to receive our fundraising pack and view more inspirational ideas for how to fundraise.
  • Donate – support our work financially. Click here to find out more.
  • Charity of the Year – if you work for a business or organisation, please consider nominating Crossroads In Your Prime as your chosen charity. Supporting us through profiling or fundraising events.
How can I get more information?

If you would like more details about our in your prime project, please get in touch. Email: iyp@crossroadscare.co.uk or Call: 028 9181 4363

How can I become a volunteer?

There are a number of ways you can become a volunteer for our in your prime project:

VOLUNTEER FAQS

Do I have to commit to a minimum number of hours each month to be a volunteer?

No, that’s why volunteering for in your prime fits so well around your existing commitments. Just tell us roughly how much time you would like to give.

I only want to volunteer as a one-off – can I do this?

Yes! If you want to do one thing per year for us then that’s fine. We want the older people we support to forge genuine friendships - so volunteer befriending would not be an option in this instance. However, you could organise a coffee morning to raise valuable funds or help at a local social event in your area. Just tell us when you would be available and we can go through the options with you.

Do I have to sign up for a minimum period of time?

No! Your involvement is your choice. If it is only once a year that’s fine, you can help out at an event. If you can commit time on a regular basis you can get involved in our befriending services or our regular events.

Will I get training and support to be a volunteer?

Yes. We provide all your training so you know what to expect and can carry out your role with confidence.

Will I get my expenses paid?

Yes. We pay all agreed volunteer costs including travel, mileage and refreshments.

Will I need to have a criminal records check?

All of our volunteers must undergo an Enhanced Disclosure Check carried out by Access NI to ensure we protect the older people we help. There is no cost to you if we apply for an Access NI check on your behalf and usually these do not take longer than a week to process.

Can I do more than one role?

Yes of course - and many of our current volunteers do. This way you can get a flavour of everything we do and get involved in all aspects of the charity.