Respite
Crossroads Caring for Carers provides respite to carers and people with care needs by providing a quality service from a team of trained Care Attendants.
The care that is provided is stated below, however, Crossroads will tailor the service to meet the needs of the carer and the person with care needs.
Standard care
A Framework of policies and procedures supports good practice including:
- Medicines policy
- Personal Care Policy
- Confidentiality and Disclosure Policy
- Child Protection Policy
- Equal Opportunities Policy
- Policy for the Protection of Vulnerable Adults
- Policy on Handling Challenging Behaviour
Quality Care
Crossroads Care Attendants are not only rigorously selected and vetted to join our caring team, they are also trained in personal care and other caring tasks before they start to work in peoples’ homes.
Insurance
Crossroads has comprehensive insurance cover including:
- Public/Products Liability insurance of £5million
- Employers Liability Insurance of £310million
- Office contents, Legal Expenses and Personal Accident Insurance.
Needs Led Care
Each persons needs and lifestyle vary. Crossroads adapts care provision to each individual situation.Respect
Crossroads respects the rights of individuals. Both carers and people with care needs are involved in drawing up their own care plan.
Reliability
Crossroads undertakes to be there when expected so that service users can make plans with confidence. Crossroads aim to provide the same Care Attendant to deliver care for one person to ensure regular consistent care.
Quality Assurance
Quality of care is ensured through Crossroads framework of policies and procedures that support good practice. These include Crossroads Medicines, Personal Care, and Confidentiality, Health and Safety and equal opportunities policies.
Crossroads is committed to providing a quality flexible home care service. Trained Crossroads Care Attendants regularly visit homes from as little as one hour per week to 24 hours a day, to give support and practical help with caring tasks. Carers can take a break from caring in the knowledge that those they care for are receiving Crossroads quality care.
For further information on Crossroads Caring for carers contact us and we will deal with your enquiry. American Contact Information.