Home-Based Domiciliary Care
Crossroads Caring for Carers N.I primarily provide care in the home – domiciliary respite. We have been providing this service to carers in Northern Ireland since 1984. Crossroads provides in excess of 200,000 hours of respite care to more than 1200 families per year. This service is unique because it is specifically aimed at the carer. Crossroads is committed to providing a quality, flexible home care service Care attendants enable the carer to have a break by carrying out whatever tasks the carer would normally have done during that time.
Carers can take a break from caring, in the knowledge that those they care for are receiving Crossroads quality care. A break from caring is invaluable in reducing the psychological and emotional stress faced by many carers. The Crossroads domiciliary respite care helps carers to continue providing the support they give to a sick, disabled or elderly person.
Flexible Care
Crossroads care provision is tailored to each caring situation. Individual care plans are agreed between Crossroads, the carer and the person with care needs. People decide for themselves what help and support they need.
Care attendants will help with a whole range of personal care tasks, ranging from bathing and personal hygiene to complex care needs. Crossroads adopts a flexible support approach with care attendants helping with almost any task that is part of everyday living.
Training
Participating in training is an integral part of a care attendant’s job. On commencing employment with Crossroads all staff receive Induction Training which covers Health & Safety, Confidentiality, Code of Conduct and Crossroads Policies and Procedures. Moving/Handling, First Aid and Food Hygiene training are also compulsory for all care attendants.
Crossroads is a recognised Assessment Centre offering National Vocational Qualifications with City & Guilds. This allows us to train and support our staff, thereby enabling us to offer NVQ Level 2 in Care.
Crossroads also provides training in a variety of topics such as Challenging Behaviour, Child Protection, Dementia Awareness, Autism and Incontinence.