Crossroads is an established domiciliary care provider helping people live independently at home through person-centred care.

Domiciliary care at Crossroads

We focus on the care, support and treatment we give to service users, their family and their carers. We have been helping people in Northern Ireland for almost 40 years. We seek to take a holistic approach to care, seeing our service users as a whole person, not focusing purely on their symptoms or condition.

Person-centred care supports people to develop the knowledge, skills and confidence they need to more effectively manage and make informed decisions about their own health and health care. It is coordinated and tailored to the needs of the individual. And, crucially, it ensures that service users are always treated with dignity, compassion and respect.


  • Domiciliary care

    Support for people who still live in their own homes but who require additional support to maintain their independence and quality of life.

  • Service user

    Someone who receives support from Crossroads Domiciliary.

Person-centred care

Icon_Domiciliary_Safe and Effective

Safe & Effective

All our staff are police checked prior to employment through Access NI.



Our staff are fully trained and monitored to provide the best care.



We have been providing care in Northern Ireland since 1979.



We uphold their dignity and promote positive well-being.



We support independence and honour people’s choice.

ICon Domiciliary_Trustworthy and accountable

Trustworthy & accountable

We are monitored and inspected by the RQIA. All care staff are registered with the NISCC.

Icon_Domiciliary_Caring Compassionate

Caring & compassionate

We ensure people are looked after and receive high quality care.

More about Crossroads Domiciliary

  • Crossroads Domiciliary is registered with the Regulation and Quality Improvement Authority (RQIA). They are an independent body responsible for monitoring and inspecting the availability and quality of health and social care services in Northern Ireland, and encouraging improvements in the quality of those services.

  • Crossroads Domiciliary has all staff registered with Northern Ireland Social Care Council (NISCC). They set standards for their conduct and practice, and support their professional development.

  • Crossroads Domiciliary has a purpose built training suite and meeting room facilities at our Belfast office and a training room in at our Ahoghill office. Staff are trained to a high standard and shadow experienced members of staff, prior to providing services. They also attend regular training updates and are monitored to ensure they meet our high standards.

Frequently asked questions

  • To see if we have any current vacancies, click here.

  • To see if we have any current vacancies, click here.

  • • Competitive rates of pay

    • Full induction & up to 20 hours paid shadowing

    • Free ongoing training

    • Up to 28 days annual leave per year – based on hours worked

    • Free uniform and work mobile phone

    • Mileage relief: recorded mileage for HMRC of up to 45p per mile and 10p per mile after 600 miles per month

    • Employee discount card (e.g. 4% off fuel at Tesco Filling Stations)

    • Childcare vouchers

    • Work place pension scheme

    • Career progression opportunities

  • Yes. Employees receive up to 28 days annual leave per year, pro rata, based on hours worked

  • Yes. Crossroads offer a pension scheme to all employees.

  • Our Domiciliary Care is in conjunction with the Northern, Belfast and South-Eastern HSC Trust areas.

  • Crossroads endeavour to place Care Attendants main work within the area that they live.

  • Pay is received at the end of each month.

  • No, experience and qualifications are not essential. We provide full training and paid shadowing prior to starting your work, to ensure you have the knowledge and confidence to carry out your role. We’d encourage you to apply if you have a desire to help others and a caring nature.

  • Yes. To apply we ask that you have a full driving license and access to a car.

  • Car insurance needs to include business cover for you to carry out your role. If you don’t already have this, business cover is normally only a small additional cost and allows you to drive your car “in connection with your business/employer’s business”.

  • We pay mileage when employees travel 600 miles or more a month.

    For all employees, we record all mileage travelled and help you to claim expenses from HMRC through Mileage Allowance Relief of up to 45p per mile.

    For more information, visit:

    Our employee discount card has exciting offers and discounts at over 1500 retailers, including 4% discount on fuel at Tesco Filling Stations. So, if you spend £50 a week on fuel, you would save over £100 on fuel each year!

  • All new staff receive full induction training prior to working, and new Care Attendants receive up to 20 hours paid shadowing with an experienced member of staff.

  • Yes. New Care Attendants receive up to 20 hours paid shadowing with an experienced member of staff.

  • Career development within Crossroads Domiciliary provides Care Attendant progression to Scheme Managers, Monitoring Officers and On-Call responsibilities.

  • Crossroads offer two contracts to Care Attendants over seven days a week: Full-Time and Part-Time (up to 20 hours per week, morning or evening).

  • No, we do not have bank staff contracts.

  • All new Care Attendants receive free uniform: two tunics for full-time staff and one tunic for part-time staff. If desired, uniform (tunics, polo shirts and fleeces) can be purchased in addition to free uniform.

Contact us

If you’d like to look at specific contact details, head over to our contact page, otherwise you can send us a message below and we will get back to you.

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